Frequently Asked Questions

What can I return?
  1. If you have received a defective product/ size issue / simply not happy with your purchase, please reach out to us to return or exchange your order
  2. The products should be unused, unworn with its original packing, labels & tags intact.
  3. Returns must be initiated within 3 days from delivery date
  4. The return process takes about 3 -5 working days. Post that standard delivery time applicable
How can I return eligible products?
  1. You can email us at fashionguys69@gmail.com and schedule a free reverse pick up
  2. You must return the product within 5 days of receiving the product. Please mention your order number and the product you want to return in the email
  3. For pin codes that do not have the reverse pickup facility, you would need to send the products back to us at your own expense. Email us at fashionguys69@gmail.com to receive the address for return
 Do you offer exchange of sizes?
  1. Yes, we offer exchange of sizes provided the product is unused, unworn with its original packing, labels & tags intact. This is subject to availability of size. In case the size is sold out, you can choose a garment with price equal to the original garment price. Please get in touch with us on +919963025963 (wats app or phone call) for arranging the same
  2. Exchange must be initiated within 3 days from delivery date
  3. The exchange process takes 3 to 5 days. Post that standard delivery time applicable
How can I cancel my order? Cancellation Policy
  1. Products can be cancelled until the order is shipped
  2. Please email us at fashionguys69@gmail.com in case you want to cancel your order. Please include the order number and the product(s) you wish to cancel in the email.
  3. Incase the order has already been shipped, we will inform you of the same via email and you will have to schedule a return or exchange as required. Timelines as specified in “What can I return”
Product Policies
  1. Once a product is used, we cannot ascertain the durability since the usage, wash & care of the product depends on the individual
  2. Color of the actual product may vary from the image due to discrepancies in photography. 
  3. In case a product is missing from your shipment please email us within 24 hours of the receipt of the shipment for us to investigate further

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